Warning and Attention SymbolsYou must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do
Introduction 3How to Use this User GuideGuide Conventions• The names of remote control buttons are all uppercase.Example: Press SAT.• Select means to
Connections and Setup 93Connecting to Your Dish AntennaCONNECTING TO YOUR DISH ANTENNA1 Before you can begin connecting your receiver to your dish ant
94Connecting the Phone LineChapter 11CONNECTING THE PHONE LINEYou must keep the receiver connected to an active telephone line (or broadband network
Connections and Setup 95Connecting a Broadband Internet ConnectionPhone System Setup You must set up the receiver for your telephone system (touch ton
96Connecting Using DishCOMMChapter 11CONNECTING USING DISHCOMMDishCOMM is a robust network technology based on the HomePlug 1.0 standard that allows
Connections and Setup 97Connecting Using DishCOMM5 If no receivers in the house have a phone jack located close enough for a physical connection, the
98Connecting a VCR to the Remote TVChapter 11CONNECTING A VCR TO THE REMOTE TVBelow is an example of how to connect a VCR to your satellite TV system
Connections and Setup 99Connecting an Over-the-Air AntennaCONNECTING AN OVER-THE-AIR ANTENNAIf you want to receive digital channels from an over-the-a
100Connecting an Over-the-Air AntennaChapter 11Scanning for Over-the-Air ChannelsWith an optional over-the-air tuner module installed, and over-the-a
Connections and Setup 101Connecting an Over-the-Air AntennaPeaking Your Over-the-Air Antenna1 Press MENU, select System Setup, and then Local Channels
102Connecting an Over-the-Air AntennaChapter 11Transmit Channel NumbersFor information on channel numbers, you can visit the National Association of
4About Your DISH Network AccountChapter 1ABOUT YOUR DISH NETWORK ACCOUNTThis section describes how to order your packages and provides information on
Connections and Setup 103Connecting an Over-the-Air AntennaTo get the best possible digital signal reception, make sure you use the best over-the-air
104Using Troubleshooting ToolsChapter 11USING TROUBLESHOOTING TOOLSYour receiver and remote control have troubleshooting tools that a Customer Servic
Connections and Setup 105Using Troubleshooting ToolsPoint Dish and Check SwitchThe Point Dish and Check Switch screens are helpful to the Customer Ser
106Using Troubleshooting ToolsChapter 11Notes
IndexI135AAccount Information 4Address, RemoteChanging 56Checking 57Adult Content, Hiding 44Amplifier/Tuner, Controlling in AUX mode 68AntennaAdjustin
136No Picture 87YPbPr Connections to 87Number Pad, Remote Control 21OOn-Screen Menus 20Opening Menus 20Options on MenusHighlighting 20Selecting 20Ord
137ITuner/AmplifierCodes 121Controlling Audio Equipment 68Using for Volume Adjustment 68TV Codes 119TV/DVD Combo Codes 123TV/DVD/Tuner Combo Codes 12
138Notes
107Troubleshooting and Remote CodesWhat you’ll find in this chapter:• TROUBLESHOOTING TABLES• REMOTE CONTROL DEVICE CODESReference
108Troubleshooting TablesReferenceTROUBLESHOOTING TABLESUse these tables if you have problems using the system. Look in this section for a descriptio
Introduction 5Watching TV NowWATCHING TV NOWAfter you have ordered your programming package, you can begin enjoying the features of your new satellite
Reference 109Troubleshooting Tables Message Numbers Message NumberPossible Reason What to Do001There may be a problem with the multi-dish switch.C
110Troubleshooting TablesReference015You may have just plugged in the receiver and it is acquiring the satellite signal or the receiver may have temp
Reference 111Troubleshooting TablesChanging ChannelsRemote Control078, 079, 080You may not have connected the receiver to an active telephone line or
112Troubleshooting TablesReferenceWhen you press a button on the remote control, the receiver does not do what you expect.• The remote control may be
Reference 113Troubleshooting TablesProgram Guide or the Browse Banner You use an IR extender (not a “mouse tail”), and it does not seem to work.•
114Troubleshooting TablesReferenceWatching a Program What Is Happening Possible Reason What to DoThe receiver’s front panel power light is on, but th
Reference 115Troubleshooting TablesFavorites Lists Timers What Is Happening Possible Reason What to DoYou press the remote GUIDE button while th
116Troubleshooting TablesReferenceHearing a ProgramYou set up an event timer, but the timer does not operate at all.• You have tried to set up severa
Reference 117Troubleshooting TablesCaller ID Telephone for Voice/Data/FAX What Is Happening Possible Reason What to Do• You do not have Caller ID serv
118Troubleshooting TablesReferenceLocksBuying a Pay-Per-View Program MenusWhat Is Happening Possible Reason What to DoYou set a lock (for exa
6Additional ServicesChapter 1ADDITIONAL SERVICESPay-Per-ViewCatch all the action on Pay-Per-View. Take a break from regular TV and order the latest m
Reference 119Remote Control Device CodesTV CodesProgramming in AUX mode: In most cases use these codes to program in TV mode; but if programming in AU
120Remote Control Device CodesReferenceNikko 627 654 727 778Norcent 579Normandic 717Noshi 681Novabeam 561 627NTC 727 778Nyon 627Olevia 564 578 580 91
ReferenceRemote Control Device Codes 121Headquarter 581Hewlett Packard/HP 792Hi-Q 789Hitachi 536 538 539 540 588 595 597 682Howard Computers 792Hush 7
Reference122 122Remote Control Device CodesLasonic 746Left Coast 640Lenoxx 736Lexicon 724LG 836Linn 685 725Liquid Video 739Lloyds 717Logitech 702Luxma
ReferenceRemote Control Device Codes 123Optiview 687Oritron 564 723Panasonic 624 627 638 662 663 672 699 714 716 734 737 813 840 841 855 Philco 686Phi
Reference124 124Remote Control Device CodesTV/DVD/VCR Combo CodesProgramming for combination equipment: Program the remote control in TV mode using th
IMPORTANT SAFETY INSTRUCTIONS• Install the Over-the-Air Module with care. Be sure not to drop any loose parts in the opening.• Do not insert anything
TABLE OF CONTENTSPage 1INTRODUCTION...2INSTALLATION AND SETUP ...2Installation Consi
Page 2INTRODUCTIONThe MT2 Over-the-Air (OTA) Module allows you to add two digital over-the-air tuners to your satellite receiver. This provides the ab
Page 3• These instructions assume you have an over-the-air antenna suitable for your area already installed in your system. Refer to www.antennaweb.or
Introduction 7Why Connect to a Phone Line or BroadbandWHY CONNECT TO A PHONE LINE OR BROADBANDYour satellite receiver is equipped with a standard tele
Page 4The module port on the back of the satellite receiver must be covered if an OTA Module is not installed. Damage to an uncovered module port is n
Page 54. Connect the cable from your over-the-air antenna to the OVER-THE-AIR ANTENNA IN port on the module (see Figure 3). Only one cable is needed b
Page 6Setting up the Receiver to Display OTA Channels1. Using the remote control, press MENU, select System Setup, then Local Channels.Note: Your Loca
Page 76. Select a channel and then select Edit Name to change the way the channel name displays in the Program Guide and other channel lists. You can
Page 8a similar name. Refer to your TV’s User Guide for help locating this connection.4. Using the satellite receiver’s remote control, press MENU, se
Page 9REMOVING THE OTA MODULEDo not remove the OTA Module unless necessary as you will no longer be able to tune to your over-the-air channels if the
Page 10TROUBLESHOOTINGThe receiver does not detect that the OTA Module is installed1. The receiver will display that the OTA Module is detected on the
Page 113. Verify the module is installed correctly. Refer to the instructions on page 3.4. Verify that the antenna is installed correctly and peaked f
Page 12ABOUT OVER-THE-AIR TV BROADCASTSOver-the-air TV signals are broadcast by local TV stations from a transmitter tower, and are received using an
Page 13Installation Considerations• Follow local, state, and National Electric Code requirements for grounding the over-the-air antenna.• RG-6 coaxial
8QuestionsChapter 1QUESTIONS• How do I find something to watch? Refer to page 5. For more information on finding something to watch, see Chapter 3: F
Page 14Limited WarrantyThis Limited Warranty is a legal document. Keep it in a safe place. Remember to keep your Sales Receipt for warranty service. W
Page 15CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERS
Page 16its sole discretion determines has voided the warranty, or makes the equipment unrepairable, your billing account or credit card will be charge
Page 17Copyright © 2008. EchoStar Technologies L.L.C., Englewood, Colorado 80112. All rights reserved.The information in these Installation Instructio
125What you’ll find in this chapter:• LIMITED WARRANTY• RESIDENTIAL CUSTOMER AGREEMENT• STAYING LEGAL• FCC COMPLIANCEAppendix
126AppendixLIMITED WARRANTYThis Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty serv
Appendix 1272A Customer Service Representative will assist you. 3 If the Representative determines you should return any equipment, you will be direct
128Residential Customer AgreementAppendixRESIDENTIAL CUSTOMER AGREEMENTThank you for choosing DISH Network as your television service provider. DISH
Appendix 129Residential Customer AgreementF. Additional Tuners and Receivers. We may allow you to place additional receivers on your account in our s
130Residential Customer AgreementAppendixexample, DISH Network shall have no obligation to provide Services for which payment is made by you to a thi
9About Your Satellite ReceiverWhat you’ll find in this chapter:• SATELLITE RECEIVER OVERVIEW• DUAL AND SINGLE MODES• REMOTE CONTROL• SATELLITE RECEIVE
Appendix 131Residential Customer AgreementC. DISH Network reserves the rights to alter software, features and/or functionality in your DISH Network re
132Residential Customer AgreementAppendix6. TRANSFER OF ACCOUNT, SERVICES OR EQUIPMENT DISH Network may sell, assign or transfer your account to a
Appendix 133Staying LegalC. Credit Checks. You authorize DISH Network to investigate your financial responsibility and creditworthiness, including wi
134FCC ComplianceAppendixFCC COMPLIANCEThe following text is extracted from Federal Communications Commission (FCC) regulations, as of this Guide’s p
Receiver InformationWrite the following information in the spaces provided below. You may need to provide this information if you call the Service Ce
10Satellite Receiver OverviewChapter 2SATELLITE RECEIVER OVERVIEWThis section gives you an overview of your DISH Network satellite TV receiver system
Satellite Receiver 11Dual and Single ModesThe video displayed on the remote TV is always in standard definition (SD). High-definition satellite progra
12Dual and Single ModesChapter 2Single ModeSingle Mode provides the unique features of your dual-tuner receiver—like Picture-in-Picture (PIP)—to all
v1 Read these instructions.2 Keep these instructions.3 Heed all warnings.4 Follow all instructions.5 Do not use this apparatus near water.6 Clean only
Satellite Receiver 13Remote ControlSwitching Between Dual and Single ModePut the satellite receiver in Single or Dual Mode by pressing the front panel
14Remote ControlChapter 2Types of Remote Controls Remote Control 1 uses infrared (IR) signals to:• Control TV1 menus for the nearby TV in Dual Mode.•
Satellite Receiver 15Remote ControlRemote Control BatteriesThe remote control comes with four AAA batteries. When you replace old batteries, you shoul
16Remote ControlChapter 2Remote Control ButtonsPage ButtonsPage up/down in menusReceiver Power & TV PowerTop button turns the receiver on/off,Bot
Satellite Receiver 17Remote ControlVolumeControl TV volumeTV Powertop and bottom buttonTurn TV on/offArrows/Select ButtonsChannel up/down on TV, navig
18Remote ControlChapter 2DVD/VCR Power& TV PowerTop button turns theDVD player/VCR on/off,Bottom button turnsthe TV on/offArrows/Select ButtonsCh
Satellite Receiver 19Satellite Receiver Front PanelSATELLITE RECEIVER FRONT PANELSATELLITE RECEIVER BACK PANEL Smart Card DoorSlot for a futuresmart c
20Using the On-screen MenusChapter 2USING THE ON-SCREEN MENUSThe menus make using the receiver and selecting programs quick and easy. Use the menus t
Satellite Receiver 21Using Text Fields• A single choice list allows you to select only one choice at a time. If you select another choice, your previo
22QuestionsChapter 2 While in the Text FieldWhen the cursor is in the text field:• Press the LEFT ARROW to delete characters.• Press FORMAT/* to back
viSafetyNote to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of t
23Watching TVWhat you’ll find in this chapter: • CHANGING CHANNELS• USING THE PROGRAM GUIDE• USING THE BROWSE BANNER• USING THEMES AND SEARCH• USING P
24Changing ChannelsChapter 3CHANGING CHANNELSThere are two basic ways to change the channel on your satellite TV receiver:• Use UP and DOWN ARROWS on
Finding Programs to Watch 25Using the Program Guide• A green background behind a channel means that you can use SELECT on your remote control and add
26Using the Browse BannerChapter 3USING THE BROWSE BANNERUse the Browse Banner to see what other programs are on while not missing the program you ar
Finding Programs to Watch 27Using Themes and SearchUSING THEMES AND SEARCHUse the Themes and Search Feature to find exactly what you want to watch. Th
28Using Themes and SearchChapter 3Using ThemesUsing Keyword SearchUsing HistoryAfter you have searched for programs or keywords, your receiver keeps
Finding Programs to Watch 29Using Picture-In-PictureUSING PICTURE-IN-PICTUREPicture-In-Picture (PIP) lets you watch two programs at once while in Sing
30QuestionsChapter 3• Which remote do I use?– Dual Mode: Use Remote Control 1 for the nearby TV and Remote Control 2 for the remote TV.– Single Mode:
31Available pay-per-programsWhat you’ll find in this chapter:• PAY-PER-VIEW• CONSIDERATIONSPay-Per-Programs
32Pay-Per-ViewChapter 4PAY-PER-VIEWTo order Pay-Per-View programs using your remote control, you must connect the receiver to an active phone line or
Table of ContentsiImportant Safety Instructions ...vIntroduction ...1WEL
Pay Per Programs 33TipsReviewing OrdersTIPS• You can set up the receiver to tune automatically to Pay-Per-View programs. Refer to page 52 for more de
34QuestionsChapter 4• I ordered a Pay-Per-View program but can only see it on one receiver. Some Pay-Per-View programs are restricted to one receiver
35Setting Up Your Favorites ListsWhat you’ll find in this chapter:• WHAT ARE FAVORITES LISTS?• CREATING OR CHANGING FAVORITES LISTS• NAMING FAVORITES
36What are Favorites Lists?Chapter 5WHAT ARE FAVORITES LISTS?Favorites Lists are custom lists of your favorite channels. You can create and change th
Favorites Lists 37Creating or Changing Favorites ListsCREATING OR CHANGING FAVORITES LISTSYou can create, add channels to, and remove channels from a
38TipsChapter 5TIPS • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 ca
39Securing Your Receiver and AccountWhat you’ll find in this chapter:• WHAT ARE LOCKS?• CREATING OR CHANGING A PASSWORD• LOCKING AND UNLOCKING YOUR RE
40What are Locks?Chapter 6WHAT ARE LOCKS?Locks allow you to password-protect programming based on ratings, or on a channel-by-channel basis. When you
Locks 41Creating or Changing a PasswordCREATING OR CHANGING A PASSWORDSet up your password before using the receiver locks.1 Press MENU and select Loc
42Creating or Changing Ratings LocksChapter 61 Press MENU and select Locks.2 If the receiver is locked, enter the password using the NUMBER PAD. The
Table of Contents iiUSING THE ON-SCREEN MENUS ...20USING TEXT FIELDS ...2
Locks 43Creating or Changing Channel LocksCREATING OR CHANGING CHANNEL LOCKSYou can lock any channel, including satellite Pay-Per-View channels and ov
44Locking or Unlocking Pay-Per-View ChannelsChapter 6LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELSThis locks all Pay-Per-View channels. You also can loc
Locks 45Locking or Unlocking the Front PanelLOCKING OR UNLOCKING THE FRONT PANELThis lock keeps anyone from using the front panel buttons unless they
46QuestionsChapter 6QUESTIONS• Why didn’t a lock I set take effect? You have to lock the receiver for any lock you set to take effect. See page 41 fo
47Interacting With Your TVWhat you’ll find in this chapter:• DISHHOME INTERACTIVE TV• CUSTOMER SERVICEInteractive TV
48DishHOME Interactive TVChapter 7DISHHOME INTERACTIVE TVPress DISH on the remote control or go to channel 100 to view the DishHOME features availabl
49Setting Up and Using TimersHave you found yourself having to make a choice between watching your favorite shows and living your life away from telev
Chapter 8 50TimersTIMERSA timer is your instruction telling the satellite receiver the programs you want to view in the future. For most VCR timers, y
Timers 51TimersWhen a Timer Starts a RecordingFor two minutes before a timer starts a recording, the receiver may display a digital countdown on the T
Chapter 8 52Using the Timers ListSpecial Considerations When Using Timers• For Locked Programs — You must enter the receiver password before you can c
Table of Contents iiiLOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS .44HIDING ADULT CONTENT OR LOCKED CHANNELS ...44LOCKING OR UNLOCKING THE FRONT PAN
Timers 53Setting Up a Manual Timer1 Find the future program you want to record using the Program Guide or Browse Banner. The program can be a satellit
Chapter 8 54Deleting a TimerDELETING A TIMERWhen you no longer need a timer, you can delete it.OVERLAPPING TIMERSIf you try to create event timers for
55Personalizing Your Remote ControlsWhat you’ll find in this chapter:• IMPROVING RECEIVER CONTROL• CONTROLLING OTHER COMPONENTS• SETTING UP BY LEARNIN
56Improving Receiver ControlChapter 9IMPROVING RECEIVER CONTROLThese instructions help you improve your remote control settings to best operate your
Remote Controls 57Improving Receiver Control6 Press SELECT on the receiver’s front panel to close the System Information screen.Checking the Remote Co
58Improving Receiver ControlChapter 9Adjusting the Remote Control AntennaBe sure to set the remote control antenna (back of the receiver) straight up
Remote Controls 59Improving Receiver ControlInstalling a UHF AttenuatorUnwanted UHF signals may interfere with signals from the remote control to the
60Controlling Other ComponentsChapter 9CONTROLLING OTHER COMPONENTSTo use the remote to control other devices (such as a TV, DVD player, VCR, tuner,
Remote Controls 61Controlling Other ComponentsSetting Up Using Device Code TablesSet up the remote to control other devices using the device codes lis
62Controlling Other ComponentsChapter 9Setting Up Using Device Codes ScanIf the code for your device is not listed in the tables starting on page 119
Table of Contents ivUSING DOLBY® DIGITAL SURROUND SOUND ...81RESETTING TO FACTORY DEFAULTS ...82SCHEDULING RECEIVER
Remote Controls 63Controlling Other ComponentsChecking the Device CodesUse these steps to find the device code you’ve set for each remote control mode
64Controlling Other ComponentsChapter 9Setting Up by Learning from Another RemoteAfter you have programmed your DISH Network remote to control your d
Remote Controls 65Controlling Other Components4 To start learning commands for this mode: • If you've found a code for that device, first program
66Controlling Other ComponentsChapter 9Using the System WizardBy pressing and holding the 0 (zero) key on your DISH Network remote control, you enter
Remote Controls 67Controlling Other ComponentsAdjust Remote ConfigurationYou may see a screen asking you to adjust the physical configuration of the r
68Controlling Other ComponentsChapter 9Controlling a Tuner or AmplifierUse the following remote control buttons to control a tuner or amplifier. When
Remote Controls 69Controlling Other ComponentsTo set the remote back to adjust the TV volume (steps 1-5 set up the remote and steps6-7 make sure the r
70The Recover ButtonChapter 9THE RECOVER BUTTONUse RECOVER if you have a snowy, all blue, or black screen on your TV and cannot get the picture back
Remote Controls 71Sending Discrete Power On and Off• On a remote TV, RECOVER must be programmed to tune your remote TV to the specific channel to rece
72TipsChapter 9satellite receiver is reliably in one state or the other. To use discrete power commands, complete the following:TIPS• If using a spec
1Introduction to DISH Network ServicesWhat you’ll find in this chapter:• WELCOME• HOW TO USE THIS USER GUIDE• ABOUT YOUR DISH NETWORK ACCOUNT• WATCHIN
73Personalizing Your Satellite ReceiverWhat you’ll find in this chapter:• USING SHARED VIEW• MODULATOR SETUP• USING CALLER ID• CUSTOMIZING THE GUIDE A
74Using Shared ViewChapter 10USING SHARED VIEWShared View is a feature of Single Mode that lets you activate the TV2 audio and video outputs to displ
Receiver Customization 75Using Caller IDUSING CALLER IDCaller ID displays on your TV if you subscribe to Caller ID from your local phone company. To u
76Customizing the Guide and Channel ListsChapter 10Using Caller ID HistoryUse the following instructions to view and delete numbers from your Caller
Receiver Customization 77Customizing the Guide and Channel ListsChanging the Guide DisplayThe receiver comes set to display the Program Guide with vid
78Customizing the Guide and Channel ListsChapter 10Air Antenna on page 99). To change the channel display, you must first scan for over-the-air chann
Receiver Customization 79Changing LanguagesCHANGING LANGUAGESYou may be able to change the language of some programs. Some programs, such as movies, i
80Using Closed CaptioningChapter 10USING CLOSED CAPTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the fe
Receiver Customization 81Using Dolby® Digital Surround SoundUSING DOLBY® DIGITAL SURROUND SOUNDDolby Digital gives you the capability to enjoy program
82Resetting to Factory DefaultsChapter 10RESETTING TO FACTORY DEFAULTSYou can reset the receiver to discard any changes you have made to the receiver
2WelcomeChapter 1WELCOMEThank you for choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satel
Receiver Customization 83Inactivity StandbyINACTIVITY STANDBYIf your receiver is on for a preset period of time without any activity (for example, no
84QuestionsChapter 10Notes
85How to Connect Your Satellite What you’ll find in this chapter:• CONNECTING TO THE NEARBY TV (TV1)• CONNECTING TO THE REMOTE TVS (TV1 OR TV2)• CONNE
86Connecting to the Nearby TV (TV1)Chapter 11CONNECTING TO THE NEARBY TV (TV1)This section describes how to connect receiver TV1 output ports to a ne
Connections and Setup 87Connecting to the Nearby TV (TV1)YPbPr ConnectionsThe YPBPR (component) connections provide high-quality video to your HDTV or
88Connecting to the Nearby TV (TV1)Chapter 11Setting Up to Display in HDOnce the receiver has been activated with qualifying DISH Network programming
Connections and Setup 89Connecting to the Remote TVs (TV1 or TV2)CONNECTING TO THE REMOTE TVS (TV1 OR TV2)This section describes how to connect the re
90Connecting to the Remote TVs (TV1 or TV2)Chapter 113 Find three channels next to each other on one of your remote TV(s) that do not pick up any sig
Connections and Setup 91Connecting to the Remote TVs (TV1 or TV2)13 With the Modulator Setup screen displayed on the nearby TV, use Remote Control 1 t
92Connecting to the Remote TVs (TV1 or TV2)Chapter 1118 Disconnect the cable TV service cable or antenna cable from the splitter input, if necessary.
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