Epson Stylus® Pro 3800PRINTER GUIDEsp3800Guide.book Page 1 Monday, January 29, 2007 11:08 AM
1010 | IntroductionMacintosh System RequirementsTo use your printer in either a stand-alone or peer-to-peer network environment, your Macintosh® syste
5-100100 | Maintaining and Transporting the PrinterCleaning the PrinterTo keep your printer working at its best, you should clean it several times a y
5-101Maintaining and Transporting the Printer | 101Transporting or Storing the PrinterIf you are moving the printer a short distance (for example, in
5-102102 | Maintaining and Transporting the PrinterUninstalling and Reinstalling the Printer DriverIf you need to uninstall and then reinstall the pri
5-103Maintaining and Transporting the Printer | 103Updating Your Printer FirmwareYou can check for a newer version of firmware on the Epson support si
5-104104 | Maintaining and Transporting the Printer3. Click the Firmware Updater icon. You see a window like this one: 4. Make sure your printer is on
5-105Maintaining and Transporting the Printer | 1055. Click Browse and find the firmware that you just downloaded and extracted. Select the file and c
5-106106 | Maintaining and Transporting the Printersp3800Guide.book Page 106 Monday, January 29, 2007 11:08 AM
107107If you experience a problem with your printer, try to solve it by following the guidelines in this chapter: • Diagnosing problems• Checking erro
6-108108 | Solving ProblemsChecking Error Messages and LightsThe control panel includes various lights and an LCD panel to indicate the status of the
6-109Solving Problems | 109Message Explanation ResponseBORDERLESS ERRORPRESS THE DOWN BUTTON.LOAD THE CORRECT SIZE PAPERThe installed paper is not su
11Introduction | 11Options and SuppliesYour Epson Stylus® Pro 3800 offers these optional upgrades and supplies:You can purchase genuine Epson® ink and
6-110110 | Solving ProblemsFRONT SLOT CLOSEDOPEN THE FRONT MANUAL FEED SLOTThe front manual feed slot is closed during operation.Open the front slot b
6-111Solving Problems | 111INK CARTRIDGETHIS MAY VOID EPSON’S WARRANTY. DO YOU ACCEPT THIS? <ACCEPT DECLINE>A non-genuine ink cartridge is insta
6-112112 | Solving ProblemsPAPER ERRORPRESS THE DOWN BUTTON.LOAD PAPER CORRECTLYThe printer cannot detect the loaded media because it is wavy or curle
6-113Solving Problems | 113PAPER SETTING ERRORCHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLYYou are using the wrong paper path for
6-114114 | Solving ProblemsImproving Print QualityYou can often improve print quality by doing the following:• Run a nozzle check and cleaning cycle.
6-115Solving Problems | 115Your print is grainy, or has misregistration or ghosting.◗ Check the ink indicators and light to see if you are low on ink.
6-116116 | Solving ProblemsColors are incorrect or missing.◗ Make sure the Media Type setting in the printer software is correct for the media you’re
6-117Solving Problems | 117Solving Operational ProblemsIf you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, chec
6-118118 | Solving ProblemsNothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart th
6-119Solving Problems | 119Solving Miscellaneous Printing ProblemsIf your printouts are not what you expected, try the suggestions below:Problem Solut
1212 | IntroductionWhere To Get HelpEpson provides technical support and information on the installation, configuration, and operation of professional
6-120120 | Solving ProblemsSolving Paper ProblemsIf paper feed or paper jam problems occur frequently, try one or more of the following solutions:• Fo
6-121Solving Problems | 121Paper Skews When Printing on Large Format MediaIf your paper skews while feeding into the printer, use the edge guide on th
6-122122 | Solving ProblemsClearing a paper jam from the auto sheet feeder1. Turn off the printer.2. Carefully remove the jammed paper from the output
6-123Solving Problems | 123Clearing a paper jam from the front manual feed slot1. Turn off the printer.2. If necessary, press the d Paper feed button
6-124124 | Solving ProblemsClearing a paper jam from the rear manual feed slot1. Make sure the printer is turned on.2. Press the d Paper feed button t
125125This appendix provides the basic specifications for your printer. For complete product information, see your on-screen User’s Guide.PrintingAppe
A-126126 | SpecificationsEnvironmentalElectricalCheck the label on the back of your printer for voltage information.Dimensions and WeightSpecification
A-127Specifications | 127Printer Interfaces• USB (1.1 and 2.0 compatible)• Ethernet (10/100 Base TX)Safety ApprovalsMediaSafety standards UL 60950-1,
A-128128 | SpecificationsSince the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attes
-129129IndexAAccessories, 11, 89Advanced Black and White mode, 59 to 61, 74 to 76Aligning print head, 87 to 88BBanding, 114Black-and-white printing, 5
13Introduction | 13•If you use a stand for the printer, make sure it can support at least 43 lb (20 kg)• Use only the type of power source indicated o
-130130 | IndexEElectrical specifications, 126Energy consumption, 126Enlarging images, 70Environmental specifications, 126Epsonaccessories, 11, 89help
-131Index | 131MMacintoshAdvanced Black and White mode, 59 to 61basic print options, 52 to 54borderless printing, 51canceling print jobs, 61checking i
-132132 | IndexPower cleaning cycle, 86Power consumption, 126Print as Bitmap setting, 78Print headaligning, 87 to 88checking status, 82 to 83cleaning,
-133Index | 133SSafetyapprovals, 127instructions, 12 to 14Setting up printer, on network, 15 to 28Shadow Tonality setting, 60, 75Softwareinstalling in
-134134 | Indexsp3800Guide.book Page 134 Monday, January 29, 2007 11:08 AM
1414 | IntroductionInk Cartridge Safety Instructions• Keep ink cartridges out of the reach of children and do not drink the ink.• Store ink cartridges
1515If you are using the printer on a network, follow the instructions in this chapter to:• Connect the printer to the network• Configure the network
1-1616 | Setting Up the Printer On a NetworkConfiguring the Network Interface1. Make sure that the printer is turned on and the LCD displays READY.2.
1-17Setting Up the Printer On a Network | 1712. Press u or d to change each octet value, then press r to select the next octet. When you have changed
1-1818 | Setting Up the Printer On a Network4. Double-click User’s Guide and Network Guide and wait while the guides are installed. 5. Double-click St
1-19Setting Up the Printer On a Network | 19Adding the Printer in Mac OS X 10.4.x1. Open the Applications folder, then open the Utilities folder and s
2All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electro
1-2020 | Setting Up the Printer On a NetworkYou see your printer in the Printer Browser:4. Select your printer, then wait while your Macintosh finds t
1-21Setting Up the Printer On a Network | 213. Click the Add icon at the top of the Printer List window.4. Select EPSON AppleTalk in the pull-down men
1-2222 | Setting Up the Printer On a NetworkInstalling the Software for WindowsFor Windows, you need to add the printer’s network port, then install t
1-23Setting Up the Printer On a Network | 233. Open the File menu and select Server Properties. You see a window like this one:4. Click the Ports tab,
1-2424 | Setting Up the Printer On a Network5. Select Standard TCP/IP Port, then click New Port.6. When you see this Port Wizard window, click Next.sp
1-25Setting Up the Printer On a Network | 257. Do one of the following:• If your network uses a DHCP server to configure your network devices’ IP sett
1-2626 | Setting Up the Printer On a Network8. Make sure that Standard and Generic Network Card are selected, then click Next.9. Verify that the Devic
1-27Setting Up the Printer On a Network | 27Installing the Printer Software1. Insert the printer software CD-ROM.2. The installer starts automatically
1-2828 | Setting Up the Printer On a Network5. Select the network port you created for the printer, then click OK.6. When you see a message that drive
2929The Epson Stylus Pro 3800 prints on a variety of cut-sheet media up to 17 inches wide. You can also use heavy stock, such as posterboard, up to 59
3FCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital device, pursu
2-3030 | Handling Paper and Other MediaEpson Premium Photo Paper LusterEpson Premium Luster Photo Paper8.5” × 11” 50 S041405 250 S04191311.7” × 16.5”
2-31Handling Paper and Other Media | 31Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. Wh
2-3232 | Handling Paper and Other MediaChoosing the Correct Paper PathThe printer provides three paths for loading media: • Auto sheet feeder(multiple
2-33Handling Paper and Other Media | 33The following table shows which path to choose for the type of media you are using and the maximum number of sh
2-3434 | Handling Paper and Other Media* Always load only 1 sheet at a time in the front or rear slot.Epson Ultra Premium Presentation Paper Matte Eps
2-35Handling Paper and Other Media | 35Loading Paper in the Auto Sheet FeederUsing the auto sheet feeder, you can load up to 120 sheets of plain paper
2-3636 | Handling Paper and Other Media4. Use both hands to pull out and extend the output tray, lifting it slightly as you pull. Make sure the arrow
2-37Handling Paper and Other Media | 37If the paper is curled, flatten it before you load it. If it curls excessively and jams frequently, see page 12
2-3838 | Handling Paper and Other MediaLoading Paper Into the Rear Manual Feed SlotUse the rear manual slot to load special media one sheet at a time.
2-39Handling Paper and Other Media | 394. Insert one sheet face-up and short edge first into the rear sheet guide against the right edge guide.5. Slid
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2-4040 | Handling Paper and Other Media7. Use both hands to pull out and extend the output tray, lifting it slightly as you pull. Make sure the arrow
2-41Handling Paper and Other Media | 41Also keep the following in mind when using the front slot:• Load only one sheet at a time and make sure the pri
2-4242 | Handling Paper and Other Media4. Insert a single sheet of paper, short edge first and face-up into the front tray. 5. Position the right edge
2-43Handling Paper and Other Media | 436. Press the d Paper feed button to feed the paper into printing position.7. Use both hands to pull out and ext
2-4444 | Handling Paper and Other MediaAdjusting the Platen Gap for Thick or Thin PaperWhen you print on unusually thick or thin paper, you may need t
2-45Handling Paper and Other Media | 45Using Special Paper ConfigurationsWhen you choose a media type in your Epson printer software, the driver autom
2-4646 | Handling Paper and Other Media9. Make sure the paper you are creating the configuration for is loaded in the correct paper path in the printe
2-47Handling Paper and Other Media | 4715. Press d or u to set the paper feed amount for the bottom margin area that is 0.79 or 1.18 inches (2 or 3 cm
2-4848 | Handling Paper and Other Mediasp3800Guide.book Page 48 Monday, January 29, 2007 11:08 AM
4949Your Epson Stylus Pro 3800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync® are included, so
55ContentsIntroductionWarnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9Macintosh System Requirements . . . . . .
3-5050 | Printing with Epson Drivers for MacintoshChoosing Page Setup OptionsBefore you print, make sure you have installed the Epson printer driver a
3-51Printing with Epson Drivers for Macintosh | 51•The standard size setting prints with 0.12 in. (3.0 mm) margins all around.• Borderless (Auto Expan
3-5252 | Printing with Epson Drivers for MacintoshChoosing Basic Print OptionsOnce you have selected your page setup options, you need to select print
3-53Printing with Epson Drivers for Macintosh | 534. Select the Media Type that corresponds to the paper you are printing on. If you are using a color
3-5454 | Printing with Epson Drivers for Macintosh•Select Custom to choose one of the settings shown at the left.Advanced Photo 2880 lets you print at
3-55Printing with Epson Drivers for Macintosh | 55Choosing Color Management and Paper Configuration OptionsFollow these instructions to use color mana
3-5656 | Printing with Epson Drivers for Macintosh3. If you are using non-Epson media and you need to fine-tune its performance, select Paper Configur
3-57Printing with Epson Drivers for Macintosh | 57Choosing Expansion SettingsIf you need to adjust the amount of image enlargement when printing borde
3-5858 | Printing with Epson Drivers for MacintoshCreating a Custom Preset and PrintingOnce you’ve selected the correct settings for your print job, c
3-59Printing with Epson Drivers for Macintosh | 59Choosing Advanced Black and White Photo SettingsAdvanced Black and White Photo mode allows you to ea
-66 | Contents3 Printing with Epson Drivers for MacintoshChoosing Page Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3-6060 | Printing with Epson Drivers for Macintosh5. Select Printer Color Management from the pop-up menu. You see a screen like this one:6. Choose th
3-61Printing with Epson Drivers for Macintosh | 61• Highlight Point Shift helps reduce gloss differential by adding density to the highlights of image
3-6262 | Printing with Epson Drivers for MacintoshChecking Ink and Maintenance StatusEPSON Printer Utility2 lets you check the status of ink in the pr
3-63Printing with Epson Drivers for Macintosh | 63The software checks the status of ink in the printer and maintenance cartridge, and displays a scree
3-6464 | Printing with Epson Drivers for Macintoshsp3800Guide.book Page 64 Monday, January 29, 2007 11:08 AM
6565Your Epson Stylus Pro 3800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use th
4-6666 | Printing with Epson Drivers for WindowsChoosing Basic Print OptionsBefore you print, make sure you have installed the Epson printer driver an
4-67Printing with Epson Drivers for Windows | 67If your paper is not listed, check the instructions included with the paper, or check the Epson Pro Gr
4-6868 | Printing with Epson Drivers for Windows7. Click Custom, then click the Advanced button that appears to turn off color management in the print
4-69Printing with Epson Drivers for Windows | 693. Select the Paper Size you loaded in the printer. If your paper size is not listed, select User Defi
-7Contents | 7Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Preparing the Printer for Shipment . . .
4-7070 | Printing with Epson Drivers for WindowsChoosing Layout OptionsFollow the instructions in this section to reduce or enlarge an image to fit on
4-71Printing with Epson Drivers for Windows | 71Choosing Advanced Print OptionsThe advanced settings give you complete control over your printing envi
4-7272 | Printing with Epson Drivers for Windows4. Choose one of the following Print Quality settings:•Draft • Normal - 360dpi • Fine - 720dpi • Super
4-73Printing with Epson Drivers for Windows | 73You see a window like this one:8. Select the correct settings to match your ICC profile. These setting
4-7474 | Printing with Epson Drivers for WindowsChoosing Advanced Black and White Photo SettingsAdvanced Black and White Photo mode allows you to easi
4-75Printing with Epson Drivers for Windows | 753. Click Custom, then click Advanced. You see a window like this one:4. Choose the settings that are b
4-7676 | Printing with Epson Drivers for Windows• Highlight Point Shift helps reduce gloss differential by adding density to the highlights of images
4-77Printing with Epson Drivers for Windows | 77Setting Monitoring Preferences and Optimizing Print SpeedYou can choose when and how you want to be no
4-7878 | Printing with Epson Drivers for Windows3. Select from the following options:• High Speed Copies speeds up printing of multiple copies of the
4-79Printing with Epson Drivers for Windows | 794. Click the Monitoring Preferences button. You see the Monitoring Preferences window:5. Select the No
-88 | Contentssp3800Guide.book Page 8 Monday, January 29, 2007 11:08 AM
4-8080 | Printing with Epson Drivers for Windowssp3800Guide.book Page 80 Monday, January 29, 2007 11:08 AM
8181The Epson Stylus Pro 3800 requires little maintenance to keep working at its best. This chapter describes the following routine procedures:• Check
5-8282 | Maintaining and Transporting the PrinterChecking Printer Status and Part LifeUsing the printer’s menu system, you can check the status of you
5-83Maintaining and Transporting the Printer | 83Viewing Status InformationTo view printer status information instead of printing it, follow these ste
5-8484 | Maintaining and Transporting the PrinterChecking and Cleaning the Print HeadIf your printed image shows a color shift or horizontal or vertic
5-85Maintaining and Transporting the Printer | 853. Click the Nozzle Check icon.4. Click Print to print the nozzle check pattern so you can see if the
5-8686 | Maintaining and Transporting the PrinterRunning a Power Cleaning CycleYou can run a power cleaning cycle from the control panel if the normal
5-87Maintaining and Transporting the Printer | 87Aligning the Print HeadAligning the print head is the most important thing you can do to ensure the b
5-8888 | Maintaining and Transporting the Printer5. Press d or u to select the type of paper you loaded: PREM. GLOSSY/LUSTER, P Q INK JET PAPER (Epson
5-89Maintaining and Transporting the Printer | 89When the red B ink light is flashing and INK LOW appears on the LCD panel, the indicated cartridge is
99This Printer Guide provides basic information for using your printer. It describes how to select and load paper, choose software settings for the be
5-9090 | Maintaining and Transporting the Printer2. If the red B ink light is on and REPLACE INK CARTRIDGE appears on the printer’s LCD, press the u I
5-91Maintaining and Transporting the Printer | 914. Press the ink eject button above the cartridge you need to replace. The ink cartridge slides out s
5-9292 | Maintaining and Transporting the Printer7. Shake the ink cartridge well before installing it.8. Hold the ink cartridge with the arrow mark fa
5-93Maintaining and Transporting the Printer | 939. Close the ink cover and press it until it clicks. When you see READY on the LCD, the printer is re
5-9494 | Maintaining and Transporting the PrinterChanging the Black Ink CartridgeYou can use either Matte Black or Photo Black for printing. Both cart
5-95Maintaining and Transporting the Printer | 95Changing the Date and TimeFollow these steps to set the date and time:1. Press the Menu r button.2. P
5-9696 | Maintaining and Transporting the PrinterUsing Maintenance ModeMaintenance mode allows you to change the language or units of measurements use
5-97Maintaining and Transporting the Printer | 97Replacing the Maintenance CartridgeThe maintenance cartridge stores ink that gets flushed from the sy
5-9898 | Maintaining and Transporting the Printer3. Open the maintenance cartridge cover.4. Grasp the handle of the maintenance cartridge, then push i
5-99Maintaining and Transporting the Printer | 995. Remove the replacement cartridge from its package. Then put the used maintenance cartridge in the
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